For online orders, it is essential that the billing and shipping addresses match. If they do not, we will have to cancel the order to prevent fraud and ensure security. Additionally, for any order exceeding $1000, we require a photo ID with a matching name and billing/shipping addresses to process the order.

We encourage you to contact us with any questions regarding sizing before making your online purchase. Our team is here to help ensure you choose the right size and fit for your needs.

Please note that if an order is placed after 12pm, it will not be shipped until the following business day. This allows us to efficiently process and prepare your order for shipment.

For in-store pickup orders, please bring your physical card and a valid ID to the store where you will be picking up your order. The name on the order must match the name on the ID you present at checkout to verify your identity and complete the pickup process.

We appreciate your understanding and cooperation with these policies, as they are in place to protect both our customers and our business. Thank you for shopping with us!